We will not disclose personally-identifiable information about you to others except as disclosed in this Privacy Statement or as specifically authorized by you at the time such information is collected.
We contract with other companies to fulfil your order and provide the specific products or services to you. For example, we use a credit card processing company to process applications, issue credit, verify, bill, and collect payments when you make a purchase with a credit card, and an outside shipping company to ship orders. These service providers are provided with only the information that they need to perform their functions and are not permitted to use or disclose your personally-identifiable information for other purposes without your authorisation.
If you shop at LEDBee.co.uk we may share your name and mailing address (but not your e-mail address or telephone number) for external direct mail campaigns conducted by companies or organisations which offer products or services we believe may be of interest to our customers.
We also have information about visitors to our web site, notably but not limited to those who have received a targeted promotional campaign or have reacted to any advertisement referring to our web site or products and/or services, processed by reputable third-party advertising companies, for the purpose of managing the content of our web site and of our advertising, learning which promotion or advertisement brings you to our web site, targeting our future campaigns, and upgrading visitor information used in reporting statistics. For these purposes, we make use of interactive technologies, such as (i) pixel tags (also called clear gifs or transparent gif files) that are integrated in e-mails to your attention or advertisings published on web sites but that are not apparent for your visual comfort, (ii) cookies and/our web beacons placed by us, one of the above mentioned third-party advertising companies or another vendor working with one of them. The data generated through this technique helps us to understand what you like and do not like about our site so that we can make your visits more interesting and relevant. Personal information, if any generated by said techniques, is exclusively controlled by us and is subject to this Privacy Statement, this without prejudice to certain strictly anonymous and not personally identifiable data being shared with third-party advertising companies and/or other third parties. You may elect not to receive any promotional e-mail when registering on our web site for the first time or by changing your personal details at any time by calling customer services.
We occasionally conduct surveys, contests, or other promotional programs that involve the collection of personally-identifiable information. Participation in these programs is completely voluntary, so that you have a choice whether to disclose the requested information without limiting your ability to place orders for products and services. Personally identifiable information requested may include contact information (such as name and shipping address), and demographic information (such as gender, postal code, or age). Contact information will be used to notify you of the outcome of such programs and to award prizes. Survey information may be used or disclosed for purposes of monitoring or improving the performance of our retail, catalogue, or web site operations.
We generally do not intend to collect information through our web site from minors. If we conduct a special online program that is open to minors, then minors will be permitted to participate only with the consent of a parent or guardian or will otherwise be given the opportunity to participate without the need to provide personally identifying information.
If your contact information indicates that you are located in an EU country which requires prior consent for sending information which is strictly promotional in nature, and without prejudice to more stringent rules under any applicable law, we will not send you such strictly promotional information unless you have requested it. In all events, you may decline at any time and for free to receive promotional e-mail from us by contacting our customer services department, by emailing us at cs@LEDBee.co.uk. If your contact information indicates that you are located in an EU country which requires prior consent for using and/or sharing your information solely for marketing purposes nature, and without prejudice to more stringent rules under any applicable law, we will not use and/or share your personally identifiable information solely for marketing purposes unless you have permitted it. In all events, you may ask us at any time and for free to refrain from using personally identifiable information about you for marketing purposes and/or sharing it for the same purpose with other companies with which we have marketing relationships, by contacting our customer services department, by sending an e-mail to cs@LEDBee.co.uk.
We reserve the right to change our data practices from time to time. If we revise our European Union Privacy Statement, you may decline to permit us to use your personally identifiable information under the new policy by notifying us as described above.
We have implemented numerous safeguards to protect reasonably and adequately personally-identifiable information.
Our databases are protected by physical, technical, and procedural measures that restrict information access to authorized persons in accordance with this Privacy Statement. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees are kept up to date on our security and privacy practices.
When personally-identifiable information is collected through our web site, the transmission is encrypted using industry-standards and sensitive information such as credit card numbers or account information is encrypted with Secure Socket Layer ("SSL") technology for further protection.
You also play a valuable part in security. Your password to access our web site should never be shared with anyone and should be changed frequently. After you have finished using our site, you should log out and exit your browser to prevent unauthorised users from returning to your online LEDBee.co.uk account. If you believe that someone has improperly used information about you or has made purchases that you did not authorise, please contact us immediately.